RBP Chemical Technology has launched a proprietary web-based tool to provide a higher level of service for customers and to support its sales force.
RBP Chemical Technology’s www.RBPToolBox.com is a proprietary, custom-developed product-selector tool designed specifically to serve printing pressroom and electronics chemistry customers online.
Who Needs RBP ToolBox?
Envisioned and tested in the field by RBP sales personnel and customers, RBPToolBox.com delivers:
- everything a printed circuit board customer, procurement specialist or manufacturing operator needs to troubleshoot or browse solutions by application or product category.
- everything a print customer, procurement specialist or plant floor operator needs to troubleshoot or browse solutions by application or by product category.
With today’s diverse customers in mind, the RBP Toolbox is easily accessible online for users in the office, on the plant floor or on the road whether they are using a tablet, laptop or desktop computer.
There are two versions of the RBP ToolBox:
1. RBPToolBox.com/printing
“When our sales or service technicians are on-site with a customer, their iPad and the ToolBox application are at-the-ready. Customers say they haven’t seen anything like the ToolBox. In just a couple of taps, their RBP account manager can present the brands, options and consumables available for nearly any Cold Set/Newspaper, EB/UV, Heat Set or Sheetfed press in the marketplace.”
-- Mark Heimerl Director of Sales and Marketing - Printing RBP Chemical Technology
From biological growth issues to toning troubles, the ToolBox application’s Troubleshooting Guide identifies the cause of over 30 printing dilemmas and matches them to over 200 cures.
Browsing product solutions by category is a benefit to press room managers and purchasing staff looking for fast access to product details. The ToolBox organizes the solutions, concentrates and consumables into predictable categories to instantly deliver product attributes.
2. RBPToolBox.com/electronics
“Whether its a customer or RBP technician, in just a couple of taps, they can identify all options available and select the right product for their specific application. This saves customers a lot of time when they want to place their order. They already know what product they are interested in and don’t have to wait to talk with a company representative for a product recommendation.”
-- Rob Coleman Director of Sales and Marketing - Electronics RBP Chemical Technology
The RBP ToolBox organizes products into predictable categories and instantly delivers a detailed view of product attributes.
Browsing product solutions by category is a tremendous benefit to field and process engineers and purchasing staff looking for fast access to product details.
Users can also identify solutions by process, such as developing, copper cleaning, through-hole plating, tin-lead solder stripping or microetchants. Users identify product solutions by the manufacturing process they’re addressing. The ToolBox contains a complete range of PCB processes from inner layer pre-cleaning to final finishes.
RBP’s Printing & Electronics Industry Expertise
Founded in 1954, RBP Chemical Technology is a world class supplier of proprietary chemicals and delivery devices for the printing and electronics manufacturing industries. RBP’s printing chemicals and printed circuit board (PCB) products are manufactured in an ISO 90001:2008 certified facility in Milwaukee, Wis. RBP also manufactures its chemistry in India and by approved blenders in the U.S., South Korea and Thailand. RBP offers specialty chemical development, analytical services, custom manufacturing, toll blending and private label manufacturing and packaging. Meet RBP’s technical leadership or contact customer service for more information.